Privacy policy

PRIVACY POLICY


At HarlowMay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Website interaction data

When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional communications (with your consent where required)

3. Payment Information

All payment transactions are processed securely through trusted third-party payment providers.

HarlowMay does not store your complete payment card details on its servers.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Deliver personalized advertisements

You may disable cookies through your browser settings, although certain website features may not function properly.

5. Marketing Communications

With your consent, we may send promotional emails regarding new products, special offers, and updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and advertising platforms

  • Website hosting providers

  • Analytics providers

These third parties are required to protect your information and use it only for authorized purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise any of these rights, please contact us.

9. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such websites.

We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon publication on this website.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

HarlowMay

Email: contact@harlowmay.com